Support & Maintenance Packages
Choose the package that fits your needs. No hidden costs.
Essential
For small businesses starting with basic support
- 2 hours support per month
- Basic maintenance
- Monthly report
- Response time: 48 hours
- Business days support
- Monthly optimization
- Dedicated account manager
- Custom development
Business
For growing businesses that need more support and capabilities
- 6 hours support per month
- Advanced maintenance
- Weekly reports
- Response time: 24 hours
- 6 days a week support
- Monthly optimization
- Access to premium tools
- Custom development
VIP
For businesses that demand the most comprehensive service
- 15 hours support per month
- Full maintenance
- Daily reports
- Response time: 4 hours
- 6 days a week support
- Weekly optimization
- Dedicated account manager
- Unlimited custom development
Need something custom?
If none of the packages fit you, we'll be happy to build a custom package for your needs.
Request a custom quoteFrequently Asked Questions
Answers to the most common questions about our packages
What do support hours include?
Support hours include all work on your systems: bug fixes, updates, small improvements, and any other request. Unused hours do not carry over to the next month.
Can I upgrade or downgrade my package?
Absolutely! You can change packages every month. The change will take effect at the beginning of the next month.
What if I need more hours?
You can purchase additional hours separately, or upgrade to a larger package. We'll recommend the most cost-effective option for you.
Is there a commitment?
No minimum commitment. You can cancel at any time with 30 days notice.